Contact Us

Have questions or feedback? We'd love to hear from you! Feel free to reach out using the contact form below or connect with us via email or phone. Our dedicated team is here to assist you and provide the information you need. Your input is valuable to us as we strive to enhance your experience. We aim to respond promptly and look forward to assisting you.

Frequently Asked Questions

What services does Soren Cleaning offer?

Soren Cleaning provides reliable residential and commercial cleaning services throughout Winston-Salem and the surrounding Triad. Our services include recurring home cleaning, one-time deep cleans, move-in/move-out cleanings, office cleaning, post-construction cleaning, vacation rental turnovers, and customized cleaning plans. Every service is designed to make scheduling simple and your space consistently clean.

What are your rates for residential cleaning services?

Our rates vary depending on the size and condition of the home, as well as the specific services requested. We offer free estimates and are happy to provide a customized quote based on your needs.

What is included in your service?

Our standard cleaning service covers the areas most homeowners want maintained on a regular basis, including:

Dusting surfaces and furniture

Vacuuming and mopping floors

Cleaning kitchens, including countertops, sinks, and appliance exteriors

Cleaning and sanitizing bathrooms

Emptying trash

General tidying and straightening

Need something extra? You can always request add-on services or customize your cleaning.

How often should I schedule home cleaning services?

The right schedule depends on your home, lifestyle, and preferences.

Many clients choose:

Weekly for busy households or families with pets.

Bi-weekly for maintaining a consistently clean home.

Monthly for lighter maintenance.

One-time cleanings for special occasions, seasonal refreshes, or before guests arrive.

We're happy to help you choose a schedule that works best for you.

What is a deep cleaning service?

A deep cleaning goes beyond routine maintenance by focusing on built-up dirt, dust, and hard-to-reach areas. It's ideal if your home hasn't been professionally cleaned recently or you're starting recurring service.

Deep cleanings often include extra attention to:

Baseboards

Doors and trim

Light fixtures

Window sills

Cabinet fronts

Detailed bathroom and kitchen cleaning

Areas that don't receive regular attention during maintenance cleanings

Many customers begin with a deep cleaning before transitioning to recurring service.

What is included in Soren Cleaning move-out cleaning service?

Our move-out cleaning is designed to leave the property fresh, clean, and ready for its next occupants.

Typical services include:

Cleaning kitchens and bathrooms from top to bottom

Wiping cabinets, drawers, and shelves

Cleaning appliance exteriors (and interiors if requested)

Dusting throughout the home

Vacuuming and mopping all floors

Cleaning baseboards, doors, and trim

Removing cobwebs and general debris

Whether you're a homeowner, renter, landlord, or property manager, we'll help make the transition easier.

Do you provide disinfection services?

Yes. We use quality cleaning products that help reduce dirt, germs, and bacteria on commonly touched surfaces as part of our standard cleaning process.

If you have specific disinfecting requests or need enhanced cleaning for certain areas, simply let us know when scheduling your service so we can tailor your cleaning accordingly.